Roadrunner High Speed Online

Roadrunner is a division of Time Warner Inc. and provides high speed cable internet service throughout the footprint of Time Warner Cable and other contracting cable companies, including Bright House Networks, Insight Communications, AOL and MediaOne. Roadrunner gives you a lot of free stuff with the service and offers various packages that are affordable. Their customer service leaves a lot to be desired.

Pros

• 4 tiered packages offering various speeds to suit your budget
• Free security suite for anti-virus, anti-spam protection & firewall protection
• Products upgrades and updates
• Free parental internet controls
• Wireless networking through one main connection
• 10 email accounts
• Remote access to web mail
• Free installation offered in special promotions

Cons

• Long wait times for customer support
• Unsatisfactory response for tech support
• Restricted availability for service
• Service is sluggish at times
• Lapses in service at times
• Pricey if you do not purchase their modem

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